OUR STORY

Get to know us

Thrive Well OT was established in 2024 by a passionate team of Occupational Therapists wanting to advocate for our participants and clients to maximise their potentials and achieve meaningful outcomes. Our experienced therapists work closely with clients, collaborating to find tailored solutions within the comfort of their homes and local communities. Our commitment is to create a positive impact in the disability and aged care space to enhance the lives of our participants and their families.

OUR VALUES

Empowering independence through compassionate care

Person-centred approach

At Thrive Well OT, we focus on our participant’s unique needs and goals. We work closely with the participant to empower them to actively participate in achieving their goals, ensuring our services are compassionate, effective, and responsive to their diverse needs.

Evidence-based interventions

Our commitment to staying updated on evidence-based research enables us to stay informed and provide you with clinically based approaches.

Integrity & ethics

We hold ourselves to the highest ethical standards by consistently practicing honesty and transparency in all our interactions. Our commitment ensures that we provide trustworthy and respectful services to our participants and clients, fostering a supportive environment.

Collaboration

We believe in making decisions together. Your goals are our priority, and we ensure you are able to actively participate throughout the entire care process.

GET TO KNOW US

Meet the team

Jasmine Lay

Principal Occupational
Therapist and Co-Founder

Jasmine is a qualified Occupational Therapist with a Bachelor of Occupational Therapy from Western Sydney University and over six years of clinical experience across the NDIS and Aged Care sectors.

She has worked extensively with adults presenting with physical, neurological, and developmental conditions, providing tailored assessments and interventions to support functional independence. Her key areas of expertise include home modifications, complex assistive technology, and housing assessments. Jasmine is dedicated to delivering evidence-based, client-focused care that enhances quality of life and promotes participation in meaningful daily activities.

Jonathan is the Principal Occupational Therapist and Co-Founder of Thrive Well OT, bringing over six years of clinical experience across aged care and community NDIS settings.

He has extensive experience working with adults with physical, neurological, intellectual, and mental health conditions. His expertise includes complex wheelchair and seating prescriptions, home modifications, and assistive technology solutions ranging from simple to advanced. Jonathan also specialises in functional capacity, SIL/SDA, and housing assessments, with a focus on developing practical routines to support clients with behavioural or daily living challenges.

Jonathan Mendez

Principal Occupational
Therapist and Co-Founder

Zainab
Al-Faham

Administrative Assistant

Zainab is the Administrative Assistant at Thrive Well OT, supporting the smooth day-to-day running of the practice and helping ensure participants, families, and clinicians feel supported throughout their experience with us.

She is currently studying a Bachelor of Oral Health Therapy, which has strengthened her interest in healthcare, patient-centred communication, and supporting positive health outcomes. Zainab enjoys working within the NDIS and allied health sector and takes pride in being organised, approachable, and creating a welcoming environment for everyone who connects with Thrive Well OT.

Outside of work and study, Zainab enjoys reading, playing sports, spending time outdoors, and catching up with family and friends.

Our approach to occupational therapy

At Thrive Well OT, we believe occupational therapy should be practical, personalised, and focused on real-life outcomes. Our therapists work closely with individuals, families, and support networks to understand each person’s goals, strengths, and daily challenges.

As a mobile occupational therapy service across Greater Sydney, we provide assessments and therapy in home and community environments where everyday activities take place. This allows us to deliver meaningful recommendations that improve independence, safety, and participation in daily life.

We support NDIS participants and aged care clients through services such as functional capacity assessments, assistive technology assessments, home modification assessments, and therapy to build everyday living skills. Our goal is to empower people to live with greater confidence, independence, and connection to their community.